Client Relationship Manager - Specialist Program (Surabaya)

Join CIMB Niaga's prestigious Specialist Program as a Client Relationship Manager and embark on a dynamic career in Indonesia's leading financial institution. This unique program is designed to develop future leaders in banking, offering hands-on experience in client portfolio management, financial analysis, and strategic client relationship building. In Surabaya, you'll be at the heart of our operations, working closely with our esteemed clients to drive business growth and maintain exceptional service standards.

As a Client Relationship Manager, you'll play a pivotal role in nurturing and maintaining relationships with our high-net-worth and corporate clients. Your daily tasks will include client portfolio analysis, financial planning, and developing tailored solutions to meet their unique needs. Leveraging our advanced banking systems like Core Banking System and Client Relationship Management (CRM) software, you'll ensure seamless and efficient service delivery.

📋 Tanggung Jawab Pekerjaan

• Manage and grow a portfolio of high-net-worth and corporate clients, ensuring their financial needs are met with tailored solutions.
• Conduct regular client reviews and financial analyses to identify opportunities for business growth.
• Develop and implement strategic client relationship plans, leveraging our CRM software.
• Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
• Stay updated with industry trends and regulatory changes to provide expert advice to clients.
• Participate in the Specialist Program, gaining hands-on experience in various banking functions.
• Attend client meetings and events to build strong relationships and foster trust.
• Provide exceptional customer service, resolving client queries and concerns promptly.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 3 years of experience in client relationship management or a similar role in the banking industry.
• Strong understanding of financial products and services, with a focus on high-net-worth and corporate clients.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficiency in English, both written and spoken.
• Certification in financial planning or client relationship management is a plus.
• Familiarity with banking software and systems, such as Core Banking System and CRM software.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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